Customer Support

Smarter support with video

Use detail-rich video to resolve issues faster, reduce support effort, and boost customer satisfaction at every touchpoint.
Contact us
Use Cases

Faster service, smarter support—powered by video

icon rocket

Speed-up insurance claim processing

Expedite the handling and processing of insurance claims through video footage.

Reinvent health care services

Deliver immediate, remote, and personal video-powered medical care.
icon repair

Simplify troubleshooting

Unlock video documentation to work through any challenging repair.

Illustrate vehicle operations

Provide visual and auditory guidance via video documentation.
Icon of Support Service

Elevate customer support experience

Enrich user experience with support-oriented video content.
icon high speed html5

Cut resolution time

Harness how-to videos & video tutorials for effective problem-solving.
Resources

Insights and tools for smarter support with video

Video for support webinar
Why should you incorporate video into your customer support workflow? How to integrate video into existing service processes and systems? And where does AI come into play? Watch our on-demand webinar and find out!
Watch the webinar
Benefits

Proven results with video-powered support

Resolve issues faster, reduce effort, and boost customer satisfaction.
Get in touch

67%

Less troubleshooting

Reduce troubleshooting time by as much as 67%.

5x

Less time for claim settlement

Settle claims in only a few hours instead of days.

20x

Less documentation time

Substantially reduce documentation time.

94%

Satisfaction rates

Enhance customer satisfaction to about 94%.
From our blog

Insights, tips, and inspiration

Stay up to date with the latest trends, best practices, and expert advice from the world of corporate video.
Visit our Knowledge Center
Webinar

The new VideoManager Pro: Work smarter, reach your goals faster

Read More
Blog Post

Video in the public sector: quick start, clear use cases, smooth workflow

Read More
Blog Post

Consolidating video platforms: how to create efficiency and clarity

Read More
Webinar

Efficient & Advanced Features for Successful Live Stream Productions

Read More
Webinar

Seamless & Secure Integration of Livestreaming into Your Enterprise IT

Read More
Blog Post

Video in internal communications: from friction to impact

Read More
Connect

Book a free consultation with our video experts

Our experts are here to support you. Book a free consultation to discuss your specific use case and discover the best video solution for your needs.